The UPS Store franchise research

Investment by format

Format-specific estimates only. Do not combine one format's minimum with another format's maximum.

Investment sourceFDD p.37 ↗

Franchise fees and ongoing costs

Franchise fee

$19,950 to $39,950 · Extracted Item 5 scalar range, not a universal minimum or maximum; formats, eligibility, discounts and waivers require original-filing review.

Royalty

5% · 5% of 'Subject to Royalty' (STR), payable via EFT monthly; STR = Gross Sales plus Gross Commissions less Allowable Exclusions

Marketing contribution

2.5% (basis not captured; see original filing)

Technology fee

$2,868/year (new Center franchise/transfers) or $2,748/year (Rural Center or 2nd+ franchise), billed monthly

Other fees

The UPS Store Marketing Fee 1% of STR; Collaborative Dues $100-$500/month; iShip Processing Fee $0.22/transaction

Working capital (FDD Item 7)

$40,000 to $70,000, covering operating losses/expenses during roughly the first 3 months; actual needs vary and may exceed this range depending on ramp-up time

Fees sourceFDD p.28 ↗

Working capital is drawn from Item 7. The Investment source below locates the investment section, not an independently verified working-capital scalar.

Investment sourceFDD p.37 ↗

Franchise fee sourceFDD · page not captured ↗

Financial performance: Item 19

Item 19 captured

Yes

Metric / basis

average annual adjusted gross sales (system-wide, and for top-performing and bottom-performing 10% of Traditional Centers); no profit/EBITDA data disclosed

Reporting period

Full calendar years 2023, 2024, and 2025

Sample

5,058 franchised Traditional Centers reporting for full-year 2025 (4,931 in 2024; 4,825 in 2023)

Reported average

$724,293

Reported median

Not captured

Owner income is not captured. Gross sales and EBITDA are not owner pay. Results depend on the disclosed metric, sample and period; consult the full filing.

Item 19 performance sourceFDD p.80 ↗

Unit growth: Item 20

Reporting year

2025

Scope

franchised outlets

Starting outlets

5350

Year-end outlets

5487

Net change

+137

Derivation

ending minus starting outlets

Openings

187

Terminations

5

Non-renewals

0

Other closures

44

Reacquisitions

1

Transfers

237

Transfers are not closures. Net change is ending minus starting outlets for the stated scope and year, or complete openings less terminations, non-renewals, other closures and reacquisitions. Missing inputs stay unknown.

Unit growth sourceFDD p.83 ↗

SBA loan history

Loan activity

878 approvals

Activity window

FY2021-FY2026 YTD; snapshot 2026-06-30

Median SBA loan

$349,600

Median loan window

FY2023-FY2026 YTD through 2026-06-30

Median loan sample

572 loans

Historical charge-off share

0.58%

Cohort

7(a) FY2010-2019 approvals

Numerator / denominator

3 / 519

Formula

CHGOFF / (PIF + CHGOFF + EXEMPT) × 100

This is a historical loan-level share, not a franchise failure probability or location survival rate. Loan size is not total investment. Other loan statuses are excluded from the seasoned denominator. Activity combines 7(a) and 504 approvals, excluding canceled and not-funded records; this is not a rolling five-year count. FY2024-25 franchise tags are sparse after directory suspension; fewer tagged loans do not establish brand decline. Recent charge-off cohorts are immature.

SBA loans sourceSBA data · Jun 30, 2026 ↗

Median loan amounts are financing context, not startup cost. The median window is separate from the seasoned charge-off cohort.

Median SBA loan sourceSBA data · Jun 30, 2026 ↗

Questions before you invest

How much does The UPS Store franchise cost?

New or Relocation Traditional Center (non-Rural, Laser Lite): $222,368 to $606,081; Remodel Traditional Center (non-Rural, Laser Lite): $97,047 to $281,271; New or Relocation Center under Rural Program (Laser Lite): $175,266 to $546,655; Remodel Center under Rural Program (Laser Lite): $85,925 to $270,149 These are format-specific estimates, not a guaranteed cash requirement. Franchise fee: $19,950 to $39,950 · Extracted Item 5 scalar range, not a universal minimum or maximum; formats, eligibility, discounts and waivers require original-filing review..

Investment sourceFDD p.37 ↗

Franchise fee sourceFDD · page not captured ↗

How much do The UPS Store owners make?

Owner income is not captured. Gross sales and EBITDA are not owner pay. Item 19 metric: average annual adjusted gross sales (system-wide, and for top-performing and bottom-performing 10% of Traditional Centers); no profit/EBITDA data disclosed. Sample: 5,058 franchised Traditional Centers reporting for full-year 2025 (4,931 in 2024; 4,825 in 2023). Period: Full calendar years 2023, 2024, and 2025.

Item 19 performance sourceFDD p.80 ↗

What's the SBA charge-off rate for The UPS Store?

0.58%; numerator / denominator: 3 / 519. Historical 7(a) FY2010-2019 approvals; CHGOFF / (PIF + CHGOFF + EXEMPT) × 100, snapshot 2026-06-30. This is not a franchise failure probability. Median SBA loan: $349,600; window: FY2023-FY2026 YTD through 2026-06-30; sample: 572 loans. Median financing is not total investment.

SBA loans sourceSBA data · Jun 30, 2026 ↗

Median SBA loan sourceSBA data · Jun 30, 2026 ↗